Star Wars fans have counted down the days since The Old Republic MMO was announced to be able to venture into the massive Star Wars Online Universe. Only To be met with insane Queue times and over crowded serves on launch day. EA and Bioware say they a well aware of the issue but seem to be taking a strange approach to fixing it.
A post in the games official forum yesterday by senior online community manager Stephen Reid explained why it might not get better anytime soon. “We’re monitoring all of our servers around the clock, and we’re raising server population caps where required,” Reid said. “However, to ensure our long-term goals of server stability and healthy populations, we do not want to raise population caps too rapidly. We want incoming players to populate lower population servers.”
He also went on to remark that as a suggestion to incentives new players to choose lower population realms, those all ready near cap populations or at them will continue to have ever persistent queue times even during off hours. “At this time we can only ask for your patience,” Reid said. “Population caps are being gradually raised on these servers, but raising them too fast will create an influx of new players and perpetuate the problem. We do not expect the queues to alleviate on these servers for the foreseeable future.”
Mr. Reid has also said that the developers are working on creating a character transfer feature to let you move from a high to low server and left more people in the game but there is no time frame at the moment for when to expect its implementation. Though at least one fix is in the works for a quick launch to fix an issue with people being dropped from ques going to the back of the waiting list.
I find the issue just absurd, EA and Bioware knew this game was going to be hot day 1 and that everyone and their grandmother would be trying to get in the moment the servers opened and yet they seems as though the over crowding issue is a shock. Long queue times are nothing new when it comes to MMO’s, hell it’s practically a feature of them. But going from the pre order’s alone they should be been able to gauge the interest and expected day 1 population influx and have at least had a few extra servers on hand and ready to go.
It is a massive screwup on EA and Bioware’s part that the Qeue times are this much of and issue and they seem to be taking a rather lazy approach to fixing it. But with the amount of time and money they have invested and the scale of the potential player bases i’m sure they will get a fix together sooner rather than later.